Lucy Sugden
This Privacy notice applies to information submitted on the Lucy Sugden website, and any personal information collected during your interaction with Lucy Sugden as a business. Lucy Sugden is committed to protecting your privacy. This Privacy Notice describes how Lucy Sugden processes Personal Data. It also describes your choices regarding use, access and correction. Personal information we collect
When you purchase our products, we will collect your contact information such as name, e-mail address, mailing address and or phone number. This information is necessary for processing orders. The provision of all other personal information is voluntary but may be needed in order to comply with legal obligations.
We use personal information to fulfil a contract with you in order to provide you with our services along with service requests, questions and concerns and to facilitate your transactions with other users when you use our services, so as to comply with our legal obligations. When contacting you for such purposes as outlined above, we may contact you via email, telephone, SMS/text message, and postal mail.
We will only share your address with Royal Mail, the delivery service we use. Please read their Policy documents before purchasing items.
We do not receive or store your card details this is done by our Provider PayPal. Please read their Policy documents before purchasing items.
We retain your personal information for as long as necessary to provide the Services you have requested, and for other essential purposes such as complying with tax purposes, our legal obligations and resolving disputes.
We may use your email address, collected as part of collected Data, to send our newsletters only if you have signed up to receive our newsletter. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the newsletter messages you receive or by contacting me at lucymsugden@outlook.com
We don't use cookies to track you off site, we only use cookies for essential functions of our website and online store.
Our Websites contain links to other websites that are not owned or controlled by Lucy Sugden. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy polices of each and every website that collects personal data.
We do not knowingly sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian
We may post your testimonials/comments/reviews on our website which may contain your Personal Data. Prior to posting the testimonial, we will obtain your consent to post your name along with the testimonial. If you want your testimonial removed, please contact me at lucymsugden@outlook.com.
By law we have to provide you with a copy of data stored on you if you so request. If you wish to have your personally identifiable information removed from our website you should contact us to make your request. When we receive any request to send, access, edit or delete personal data we hold we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information. There will be a charge of £50 to process any such requests.
If you have a question or complaint about this privacy notice or our information handling practices you can contact Lucy Sugden at The Studio, 124 Eastern Way, Letchworth, Hertfordshire, SG6 4PF, UK. You can also email lucymsudgen@outlook.com. You also have a right to lodge a complaint with the Information Commissioner’s Office. We would however appreciate the opportunity to talk to you about your concern before you approach the ICO.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those here on our website on the day you use our website.